Niagara 4 Platform Fails TLS Connection (Certificate Problems)

Problem

Operators cannot connect over HTTPS; Workbench shows SSL/TLS errors, and browsers report "connection not secure" or refuse to load the station.

Root Cause

Self-signed or expired certificates not trusted by clients, missing CA in trust store, or station not configured per Tridium's hardening guidelines.

Solution

1. Create or Import Proper Server Certificate

• Follow the Niagara 4 Hardening Guide to create or import a proper server certificate into the platform key store

2. For Corporate CA

• Import the CA certificate into Niagara's trusted certificates
• Also import into client OS/browser trust stores

3. Replace Expired Certificates

• Replace expired self-signed certs
• Ensure the station is bound to the new certificate in platform HTTP/HTTPS settings

4. Disable Weak Protocols

• Disable weak protocols/ciphers
• Require TLS-only connections as recommended in the hardening guide

5. Test from Clean Browser

• Test from Workbench and a clean browser profile
• Confirm the certificate chain is valid and trusted